Australia 1-2 Days
New Zealand 2-4 Days
International 3-7 Days
Tracking will be supplied when order is dispatched from our warehouse.
Orders received before 5pm AEST will be delivered the following business day in most cases.
Deliveries are sent during normal business hours between Monday and Friday. Purchases made on weekends and public holidays will be processed on the next business day.
Please be aware that packages may be subject to delays and additional taxes and duties at the port of entry of various international countries outside of Australia. Dead Studios takes every effort to ensure a quick and smooth delivery, but does not take responsibility for any delays and extra fees which may be applied via customs and duty offices in the receiving country.
All sales are final, however exchanges will be honoured up to 7 days from when the product was received, if you would like to exchange an item then please send our customer service team an email to [email protected] Please note we do not cover the expenses of returns.
Upon return, store credit will be issued, no refunds are accepted. No refunds for change of mind or if wrong size is purchased, only store credit.
Please make sure that you have carefully reviewed your order prior to finalizing your purchase.
No returns on Sale items.
Please note all Pre orders will be dispatched on the date provided, If you place an order with more then one item. Your whole order will get sent out together when your Pre sale item arrives.